Making diversity work

Overview

A course for NHS and NGO managers, professionals and staff in how to work successfully in a working environment with diverse minorities. The course offers a cross-cultural approach to dealing with disagreements rooted in race, gender, religion, age, disability, and sexual orientation issues and allows participants to discuss real issues in a confidential, relaxed and supportive environment with a range of participative and fun activities.

Duration

One day.

Time

9.30 - 5.00

Content

  • My situation - describing situations, feelings and needs.
  • Understanding what lies behind 'difficult' behaviour.
  • Understanding values and attitudes.
  • Understanding your strengths and opportunities for improvement in managing diversity.
  • Strategies for avoiding or resolving diversity based disagreements.
  • The 'blind rope' trick for developing interdependence and co-operation.
  • The consultant/client activity.

Outcomes

  • Resolution of real problems.
  • Understanding of causes of diversity problems.
  • Strategies for discussing and resolving diversity related issues.
  • Using group resources to understand nd resolve diversity issues.
  • A sense of confidence and renewed vigour at work.

'The most practical seminar I've done on racial issues. This wasn't just useful. It was fun!'
NHS mental health worker, London

Contact +44 (0)8456 034 054 or email us for course schedules and prices.